One big question on a corporate decision maker’s mind (including project managers) is whether to outsource or not to outsource especially, offshore.
Pro: Outsourcing saves time and money.
Outsourcing saves time and money but at the same time, issues about data security and the quality of work are major concerns. It is arguable to say that these concerns can be raised here too. There have been many breaches of data security even in top corporations and poor work quality by resources assigned to local projects too.
Before you decide whether to outsource or not to outsource, consider these key points:
Quality and Reliability
Many have raised the issue of the quality of work. Some have said that outsourcing work to non-native English speakers can be a huge burden on the corporation especially in projects that involve copy writing and editorial skills. In some cases, employers have hired in-house personnel (e.g. Managing Editor, Project Manager, Senior Copy Writer, etc) to oversee the offshore team remotely.
What’s the guarantee that the location where the job you’re planning to outsource is secure? Which safeguards are in place to ensure your client’s privacy? How strong is their data and physical security? Many corporations do outsource and spend some time visiting and implementing security strategies in the target location. However, most tasks are done via third parties and remote communication channels.
Are you ready for the global time zone difference? Which steps have you taken to ensure that work is being carried out as if you were in both time zones without your clients services being interrupted, client relationship affected or even destroyed?
Do you have the money to complete the project? What’s your financial situation? Let’s assume that money is not a problem for you, are you ready to take the risk?
Every business transaction assumes a significant amount of risk anyway. A couple of years ago while reading Dr. Ben Carson’s book, Take the Risk, I discovered four questions that have stuck with me in decision-making:
What is the best thing that can happen if I do this?
What is the worst thing that can happen if I do this?
What is the best thing that can happen if I don’t do it?
What is the worst thing that can happen if I don’t do it?
In other words, before you outsource your next project, ask yourself: if I do nothing about it, what will happen and if I do something about it, what will happen?
Does the risk outweigh the benefit or vice versa?
That’s your deciding factor.
Photo courtesy of stock.xchng
Disclosure of Material Connection
I have not received any compensation for writing this post. I have no material connection to the brands, products, or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”